Call Center Services will help you establish an FDCPA, HIPAA, and PCI compliant nearshore Debt Collection Center in Baja California or Mexico City.
CCSI’s nearshore approach provides a world-class Satellite Center with an experienced, bilingual (English/Spanish) and performance-driven collection agent workforce.
Sales / Lead Generation
CCSI will establish a state-of-the-art Collection Center for you with an experienced agent workforce. We then provide administrative services such as HR/Payroll functions, training & development, compliance evaluations, IT resources, and corporate structure. Our “nearshore” approach will allow you to maintain complete operational control of your agents and processes versus an “outsourced” model.
To provide our clients with a lower cost nearshore solution that delivers a talented workforce with top quality service and outstanding customer satisfaction.
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Call Center Services International (CCSI) strives on a daily basis to be the world’s best value based Call Center for Companies seeking a nearshore solution. Being the world’s best means providing exceptional call center value with highly skilled agents and outstanding customer satisfaction.
We will allow you to establish a world-class
Center with bicultural & bilingual agents
Improve direct response time, increase
We provides nearshore IT staff in Mexico
Our QA Team can monitor and screen
Expand your helpdesk support & development
Expand your IT Department to Deliver
Expand your Auto Finance Contact Center
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